Click on the questions below for more information
How do I
Most of our orders are made through our online ordering
system, but orders can also be placed by telephone or through
How do I
pay for my photographs?
We can accept payment with cash, checks, PayPal, and credit
cards. If you would like to pay by check, please
keep in mind that we will not print your photos until after
we have received the payment. In person payments can be accepted
at our office, just call to set up a time.
does it take to get my prints?
Turn-around time for printing your photos will generally
take between 10-12 days, but often times faster depending
on when your order is placed. Customers having their
photos mailed to them will need to allow time for shipping.
long will the photos be online?
We keep smaller sporting events, such
as high school games, online for a period of two weeks after the
last day of that sports' season, and two months for larger events, such as
tournaments. We encourage you to order your photos during this
Why do the
images look bad when I try to print them?
The images you see online were resized and edited at a
lower resolution, allowing for the galleries to load faster
for your viewing. Trying to print these photos yourself
results in poor quality images, and makes us look bad. To
get true, high-quality images, place an order with Xperience
my print have Xperience Photography written on it?
No. The photos online have the name as a watermark to
prevent theft of the images and to show what company took
the photo. There may be copyright information on the back of
your print, but nothing with appear on the front besides
I purchase the photo negatives?
Our equipment is all digital, and therefore there are no
I make copies of the photographs I have purchased?
All images purchased are copyrighted by Xperience
Photography, as are all contents and photographic images on
our website. If you would like additional copies of your
photos, contact us for reprints.
my prints be better than the images online?
Images online are displayed in a low resolution file to
allow for faster loading, which can result in a somewhat
blurry image. The images we use for print are high
resolution, high quality photos, and will result in a clear,
sharp picture and printed just like a regular photo. Photos
will also be tweaked for color and contrast to provide you
with the best print possible.
photo I am looking at looks blurry. Will it print better?
Maybe. Although the files that are
used to print photos have considerably more resolution than the photos
you view on screen, blurry images are exactly that. They are either
out of focus or motion-blurred. You may ask why we would display blurry
images. Usually it is because it is a unique shot or an
"almost great" shot and we want people to see it. Sharp photos
will be readily apparent and look better the bigger you print them.
Unsharp photos will remain unsharp, and may get worse as they are made
bigger. If you have a question about a photo and the quality, don't
hesitate to contact us with your concerns.